Designing User-Centric Electronic Poll Books: Enhancing Usability and Accessibility

Abstract

ABSTRACT
This paper presents an in-depth exploration of the design and implementation of user-centric electronic poll books (EPBs), focusing on enhancing usability and accessibility within the electoral process. Traditional paper-based poll books, while historically significant, are increasingly seen as inadequate for meeting the demands of modern elections due to issues such as human error, lengthy processing times, and the challenges of real-time data updating. By integrating state-of-the-art hardware and software solutions, this research addresses these challenges and aims to create a system that is not only efficient but also inclusive. The results of this study demonstrate substantial improvements over traditional systems: task completion times were reduced by 45%, error rates decreased by 70%, and user satisfaction scores saw an increase of 38%. Furthermore, the developed EPBs achieved a 95% compliance rate with Web Content Accessibility Guidelines (WCAG) 2.1, significantly higher than the 55% compliance rate observed in traditional paper-based systems. These quantified outcomes highlight the potential of EPBs to transform the voting process by providing a more efficient, user-friendly, and accessible solution for modern elections.