HAVALAPPA, V. R. “An Empirical Study on Customer Perception Towards Service Quality and Satisfaction in the Bike Insustry”. International Journal on Recent and Innovation Trends in Computing and Communication, [S. l.], v. 14, n. 2, p. 39–43, 2026. DOI: 10.17762/ijritcc.v14i2.12167. Disponível em: https://mail.ijritcc.org/index.php/ijritcc/article/view/12167. Acesso em: 15 jul. 2026.